A traveler at a scenic overlook on an incentive trip
Incentive Travel

The trip they'll work all year for.

Reward programs that move performance, designed, priced, and run end to end, so the only thing your winners remember is the trip.

(949) 614-8000Mon–Fri, 9AM–5PM PST
Trusted byPagerDutyIvantiSpaceXStinson

Design your incentive

A few details. We reply within 24 hours.

What are you rewarding?

How many qualifiers?

When does it happen?

Start Designing

No spam. Expect to hear from us about your program within 24 hours.

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Destination Sourcing & InspectionAir on One ManifestExperiences & DMCGifting & AwardsOn-Site HostsOne Budget, One InvoicePresident's Club ProgramsPart of the Pan Am® FamilyDestination Sourcing & InspectionAir on One ManifestExperiences & DMCGifting & AwardsOn-Site HostsOne Budget, One InvoicePresident's Club ProgramsPart of the Pan Am® Family
Why It Works

Travel is the reward people work for.

An incentive trip is not a cost line. Designed well, it is one of the highest-returning things a company spends on its people.

$2.12

Returned for every $1 invested

In well-designed incentive programs, according to the Incentive Research Foundation.

3:1

Travel beats cash

For changing behavior and motivating performance, dollar for dollar, per IRF research.

88%

Of trip earners are top performers

The people you most want to keep, recognized in a way they remember.

Put A Number On It

What an incentive trip returns.

Set the shape of your program. We estimate the investment and the return it tends to drive, on the benchmarks the industry measures by.

Qualifiers40
DestinationSets budget per person
Program Investment
$240,000
Estimated Return
2.1 : 1
Estimated Return
$504,000

Invest $240,000 in the program, drive about $504,000 in measurable return.

Design this program with usAn estimate, not a quote. Returns vary widely by program design and measurement.
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*Investment uses average all-in cost per person by destination. Return applies Incentive Research Foundation ROI benchmarks (about $2.12 per $1 for well-designed programs, higher for multi-year, goal-set programs). Directional only, and varies by program.

What We Handle

Designed and run, end to end.

Every traveler deserves to know who is handling their trip. One senior team designs the program, prices it, and hosts it on the ground.

Destination sourcingResorts and venues that motivate, negotiated and inspected before you commit.
Attendee airFlights for every qualifier, group and individual, on one manifest.
Room blocksNegotiated and managed so pickup holds and attrition does not bite.
Experiences & DMCActivities, dine-arounds, and off-site moments, run on the ground.
Gifting & awardsRecognition moments and gifts that land, woven through the trip.
On-site hostsPan Am hosts run the program from welcome to send-off.
Budget & reconciliationOne budget, one invoice, reported line by line.
Tax reporting supportWe track the taxable award value and hand finance clean records.
An incentive-trip group dinner at sunset
Sales LeadershipPagerDuty
Client Success

A President's Club they competed all year to make

PagerDuty wanted a reward that pulled the whole sales floor toward the number, not a line item finance dreaded.

Pan Am Travel designed the destination, booked the air, ran the experiences, and hosted the week. Qualification climbed, and the trip became the goal people named in their reviews.

Qualifiers
Up Year on Year
Run By
One Team
Billing
One Invoice
Read this case study

*Documented on managed incentive programs. Results vary by program design and measurement.

Common Questions

Your Program, Answered.

What is a realistic budget per person?

North American programs commonly run $5,000 to $8,000 per person all-in, depending on destination, with marquee five-star trips above that. We design to your budget and show where every dollar goes.

How do you prove the ROI?

We set qualification criteria and goals up front, then measure performance against them. Industry research from the Incentive Research Foundation puts well-designed programs around $2.12 returned per dollar, with goal-set, multi-year programs higher.

Which destinations work best?

The ones that feel out of reach day to day, and that the company can deliver flawlessly. We source and inspect resorts across the Americas, the Caribbean, Hawaii, and Europe, and match the destination to your audience and budget.

Is incentive travel taxable?

Generally, the value of an earned incentive trip is taxable to the recipient. We track the award value and hand your finance team clean records to work from. For how it applies to your company, confirm with your tax advisor.

What is included, end to end?

Destination sourcing, air, room blocks, experiences and DMC, gifting and awards, on-site hosts, and one reconciled budget. You approve the design, and we run the rest.

How many qualifiers can you handle?

From an intimate top-ten trip to a President's Club of several hundred. The same team designs and hosts it, with one point of contact throughout.

How is Pan Am Travel connected to the original Pan Am?

Pan Am Travel, LLC is part of the Pan Am® family under Pan American World Airways, LLC, the company that carries the name first flown in 1927. The family marks the name's centennial in 2027.

Where is Pan Am Travel located, and when do you answer?

23091 Mill Creek Dr., Laguna Hills, California. Phones answer Mon–Fri, 9AM–5PM PST, and every inquiry receives a reply within 24 hours. After-hours emergency coverage is available as an enhanced service.

Do you handle meetings and group air too?

Yes. Alongside incentives, Pan Am Travel runs meetings and conferences, group air, private and group charters, corporate programs, and a leisure practice with access to 1,300+ preferred properties through Signature Travel Network.

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Incentive Program

Design this program with us

We'll use your estimate as the starting point and reply within 24 hours.

Qualifiers40
DestinationContinental
Program designAnnual program
Est. investment$240,000
Est. return$504,000
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