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Client Success · Group Air

Six cities, one manifest, zero dropped seats

Squads and staff moving out of six cities on a roster that changed by the week, held together on a single manifest.

Facts
  • Client: USA Rugby
  • Practice: Group Air Management
  • What we ran: Group manifest, weekly changes, seats
  • Cities: 6
The story
Story

Overview

USA Rugby needed squads and staff moving out of six cities on a roster that changed by the week, with no dropped seats and one place to see the whole picture.

The challenge

Six origin cities, constant roster changes, and seats that could not be lost when plans shifted late.

What we did

One manifest for the whole travelling party, a single point of contact for every change, and seats protected as the roster moved.

The results

Six cities on one manifest, changes absorbed week to week, and zero dropped seats across the season.

Every change went to one person, and the seats were always there.

Attribution

Team Operations · USA Rugby

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